TERMS OF USE (Build SOS)

Effective: August 6, 2025

Who We Are

Build SOS Inc. (“Build SOS,” “we,” “us”).
Address: 111 North Causeway Blvd, Mandeville, LA 70448
Contact: andy@buildsos.com

What We Do

We provide tools, resources, and educational materials to help communities prepare for, respond to, and recover from disasters. We operate a platform that lets homeowners request introductions to contractor members. We are not a contractor, broker, insurer, or law firm. We do not guarantee pricing, workmanship, compliance, or outcomes.

Eligibility and Accounts

  • You must be 18+ and in the United States.
  • Contractors must hold required licenses and insurance and comply with law.
  • Keep account details accurate.
  • You are responsible for activity in your account.

Platform Rules

  • No unlawful, misleading, or harmful content.
  • No scraping, reverse engineering, or disrupting the service.
  • No misuse of any contact information obtained through the platform.

Listings, Leads, and Introductions

Current design: we do not disclose member email or phone to homeowners by default. Homeowners submit a request. We notify matching contractors. A contractor may accept the intro. On acceptance we open a three-way thread or disclose only the channels the contractor enabled. We may add optional sharing later with member controls and notices described in our Privacy Policy.

Fees

  • Any fees shown in product apply.
  • Fees are non-refundable unless we state otherwise in writing.
  • Taxes are your responsibility.

Third-Party Services

Links or references, including Home Depot Pro Xtra, are for convenience. Those services have their own terms and privacy policies. We do not control them.

“Trusted Contractors”

“Trusted” means we apply verification steps, which can include:

  • Membership standing
  • Stated service areas
  • License checks where available
  • Checking active permit data when and where available

“Trusted” is not a guarantee, warranty, ranking, or endorsement.

User Content and Feedback

You grant Build SOS a non-exclusive license to host and display content you submit to operate the service. You grant Build SOS a perpetual, royalty-free license to use feedback to improve the service.

Intellectual Property

The platform and content are owned by Build SOS Inc. and/or its partner Contractor Integrity Systems, LLC. All rights reserved. Do not copy, modify, or create derivative works without permission.

Disclaimers

The service is provided “as is” and “as available.” We disclaim all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim is capped at the greater of:

  • (a) the amounts you paid to Build SOS in the 12 months before the claim, or
  • (b) $100

Indemnification

You will defend and indemnify Build SOS and its officers, directors, and employees from claims arising out of your use of the service, your content, or your violations of these Terms or law.

Communications Compliance

Commercial emails from us include an unsubscribe and our physical address. We honor opt-outs within required timeframes. Do not use our service to send unlawful marketing.

Changes

We may update these Terms. Material changes will be posted with a new effective date. Continued use after the effective date means you accept the changes.

Governing Law and Dispute Resolution

Louisiana law governs these Terms. Any dispute will be resolved by individual binding arbitration before the American Arbitration Association under its applicable rules. Venue for any in-person proceedings is St. Tammany Parish, Louisiana. Small claims actions may proceed in small claims court. Class actions and jury trials are waived.

Contact

Build SOS Inc.
111 North Causeway Blvd, Mandeville, LA 70448
andy@buildsos.com